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Documentation

Documentation

Security & privacy

What is stored, what never is, and how to erase a person on request.

What is stored

  • Email and phone enter the pipeline as hashes only. The raw values are never stored.
  • IP addresses are resolved to country, region and city at ingest. The address itself is not persisted.
  • Retention is yours to set, and old records are pruned daily.

Erasure requests

A GDPR erasure request removes every trace of one person by email, across touchpoints and events alike.

It is deliberately never scheduled or automated: it is irreversible, and belongs to a human rather than a clock.

See the Privacy Policy and Data Deletion pages for the full detail.